Gana777.sv
Operator Information and General Terms
These Terms and Conditions govern the access, registration, and use of the online gaming and betting platform Gana777.sv, operated by SBET, S.A. DE C.V., a company incorporated under the laws of the Republic of El Salvador and authorized to operate games and betting in accordance with applicable legislation.
By registering, accessing, or using any of the services offered through the Platform, the User declares that they have read, understood, and fully accepted these Terms and Conditions.
For the purposes of these Terms and Conditions, the terms defined below shall have the meaning assigned to them in this section, regardless of whether they are used in the singular or plural.
These Terms and Conditions govern the access, registration, and use of the online gaming and betting platform Gana777.sv, operated by SBET, S.A. DE C.V., a company incorporated under the laws of the Republic of El Salvador and authorized to operate games and betting by the National Lottery of Beneficence (Lotería Nacional de Beneficencia, LNB), operating under Permit No. SJD-ME-003/2025.
The use of the Platform constitutes express acceptance of these Terms and Conditions, as well as complementary policies forming an integral part thereof, including, but not limited to, the Privacy Policy, Responsible Gaming Policy, Bonus Policy, and the Anti-Money Laundering and Counter-Terrorist Financing Policy, where applicable.
By registering on the Platform or using any of the services offered by Gana777.sv, the User represents and warrants that:
If the User does not agree with any of the provisions contained in this document, they must refrain from registering on or using the services offered by the Platform.
To create a User Account, it is essential to fulfill the following requirements:
The Operator may deny registration or cancel a User Account when it determines that the above requirements are not met, or when there are reasonable grounds to suspect fraud, identity theft, misuse of the Platform, or non-compliance with these Terms and Conditions.
To access the services offered by Gana777.sv, the User must create an Account by providing the information requested during the registration process.
The User represents and warrants that all information provided is true, accurate, complete, and current. Furthermore, the User undertakes to keep such information updated while maintaining an active Account on the Platform.
The Operator may request additional information whenever necessary to verify the User's identity or to comply with legal or regulatory obligations.
Each User may maintain only one (1) active Account.
Creating or using multiple accounts—whether under different names, email addresses, phone numbers, devices, IP addresses, payment methods, or any other mechanism intended to conceal the User's identity—is strictly prohibited.
If the Operator determines that a User maintains more than one Account, it may, without prior notice:
The User shall be solely responsible for the truthfulness of the registered information.
The use of forged, altered, expired, or third-party documents constitutes a serious breach of these Terms and Conditions and shall entitle the Operator to suspend or permanently cancel the Account.
The User Account is strictly personal and non-transferable. The sale, assignment, rental, or transfer of the Account to third parties under any title is strictly prohibited. Likewise, the transfer of Available Balances, funds, or Bonuses between Accounts belonging to different Users within the Platform is absolutely prohibited under any circumstances.
The Account is personal and non-transferable.
The User is responsible for maintaining the confidentiality of their password, authentication codes, and other access credentials.
Any activity carried out from the Account shall be presumed to have been performed by its account holder, unless proven otherwise.
The Operator shall not be held liable for losses arising from:
If the User suspects that a third party has gained access to their Account, they must immediately notify the Operator via official email at [email protected] or through enabled customer support channels. The Operator may temporarily block the Account while verifying the reported situation.
To comply with Salvadoran legislation, protect the security of the Platform, and prevent fraud, money laundering, terrorist financing, and other financial crimes, the Operator shall implement Know Your Customer (KYC) identification procedures.
The User agrees to submit to such procedures as a mandatory condition for using the services offered on the Platform.
At any time, the Operator may request one or more of the following documents:
Requests for documentation may occur during registration or at any subsequent stage of the contractual relationship.
The Operator may conduct additional verifications using public or private databases, specialized identity validation vendors, Politically Exposed Persons (PEP) lists, and national/international sanction lists—including strict compliance with lists of designated persons under United Nations Security Council (UNSC) Resolutions.
The User expressly authorizes the Operator to conduct such checks to meet its legal and regulatory mandates.
Where the User:
The Operator may:
The User may deposit funds solely using payment methods authorized by Gana777.sv.
All deposits must originate from accounts, payment cards, or financial instruments registered in the User's own name, except where expressly authorized by the Operator.
The Operator reserves the right to reject any deposit whose origin cannot be reasonably verified.
Deposited funds may only be used to participate in services offered on the Platform; they do not constitute a bank account, nor do they generate interest or returns of any kind.
All transactions, deposits, and withdrawals conducted on the Platform will be processed exclusively in United States Dollars (USD).
The User commits to depositing funds solely and exclusively with the intent of using them to place bets on the Platform. Depositing funds and subsequently requesting withdrawal without actively participating in Games is strictly prohibited. If the Operator detects that a User deposits and withdraws funds without gaming activity, it will be deemed an unusual operation. In such cases, the Operator may decline the withdrawal, charge administrative processing fees, suspend the Account, and submit corresponding reports to the Financial Investigation Unit (UIF).
The Operator may establish:
If a processing error by the POS gateway occurs when making a deposit via credit or debit card, the deposit is automatically refunded as the transaction is marked as erroneous.
Deposits from third-party bank accounts are strictly prohibited. If it is determined that a User is depositing from a bank account not in their name, the deposit will be returned to the original source account and a warning will be issued to the User. Any recurrence may lead to actions such as account suspension and/or other measures deemed appropriate by the Operator.
If for any reason a User deposits an amount greater than intended or receives less than expected, the User will be requested to cancel the transaction and make a new deposit. The amount deposited under the initial transaction will be refunded through the same payment method used.
All wagers placed through the Platform are considered final once accepted by the system.
The User shall be solely responsible for verifying:
Once accepted, bets cannot be modified or canceled, unless required by applicable law or specific game rules.
The Operator may void any bet upon detecting:
Any such decision shall be duly justified and documented.
The maximum net win limit a User may obtain on the Platform is set at US$150,000.00 (One Hundred Fifty Thousand United States Dollars) per bet or wager ticket. If it is demonstrated that a User operated multiple accounts to circumvent this limit on a single event, the Operator will apply this cap to the combined total winnings across all such accounts.
In the event of well-founded suspicions of event manipulation or match-fixing, the Operator reserves the right to suspend the affected markets and temporarily withhold prize payouts until the relevant sports governing body or federation issues a definitive ruling regarding event integrity. The User authorizes the Operator to share transactional data strictly linked to suspicion with such associations to assist in clarifying the facts.
The User may request the withdrawal of available funds from their Account, subject to compliance with these Terms and Conditions.
Prior to processing any withdrawal, the Operator may require verification of the User's identity and validation of the source of funds, where necessary.
The Operator may reject or temporarily defer a withdrawal request when:
Once approved, withdrawals will be processed within the operational timelines established by the Operator and the respective payment provider.
In accordance with Article 160 of the Tax Code of the Republic of El Salvador, the Operator shall apply mandatory and non-deferrable Income Tax (ISR) withholdings on prizes won, under the following rules:
a) Domiciled Users: A 15% withholding tax shall apply to the prize value, provided it exceeds US$6,228.00.
b) Non-Domiciled Users: A 25% withholding tax shall apply to the total prize value, regardless of the amount.
In both cases, the withholding constitutes final payment of said tax. Upon User request, the Operator may issue the corresponding tax withholding certificate, requiring relevant tax information (such as Taxpayer Registration Number - NIT/NRC or equivalent identification).
Withdrawal Ownership: Withdrawal processing shall be conducted solely and exclusively in favor of the User Account holder or their legal representative duly accredited under Salvadoran law. Payment to third-party accounts or payment instruments is strictly prohibited.
The Operator may occasionally offer bonuses, free bets, promotions, loyalty programs, or other commercial incentives to Users.
All promotions are subject to specific conditions published for each campaign, which form an integral part of these Terms and Conditions. In the absence of a specific duration established in a campaign's individual terms, promotional bonuses and associated winnings shall have a maximum validity of 30 calendar days from accreditation to satisfy wagering requirements; otherwise, they will automatically expire.
Participation in any promotion is voluntary and constitutes express acceptance of the applicable terms.
The Operator may modify, suspend, cancel, substitute, or limit any promotion when justified by commercial, operational, regulatory, or security reasons. Such modifications will not affect acquired rights of Users who have already fully met the promotional conditions prior to the change.
The User agrees to use promotions in good faith. Promotional abuse shall include, among other cases: creating multiple accounts, using false identities, using third-party accounts, coordinated betting among multiple Users, arbitrage betting ("matched betting"), using automated software, or any mechanism intended to obtain undue advantages.
Upon detecting any of these behaviors, the Operator may cancel the promotion, remove the bonus, void the winnings derived from the abuse, suspend the Account, or permanently cancel the Account where applicable.
The User undertakes to:
To protect the integrity of the Platform, prevent fraud, and comply with applicable law, the Operator may adopt, among others, the following measures:
All measures adopted shall be based on objective and reasonable criteria, proportionate to the situation giving rise to them.
The Operator promotes gaming as a form of entertainment and recreation. The User acknowledges economic risks and commits to wager responsibly.
Consequently, the User agrees to:
The User may voluntarily request the temporary or permanent suspension of their Account through the official channels enabled by the Operator.
During the self-exclusion period, the User may not place bets, make deposits, or participate in promotions.
Self-exclusion may only be lifted in accordance with the procedure established by the Operator and provided that doing so is compatible with applicable regulations.
If a User under an active self-exclusion period attempts to circumvent the Platform's controls by creating a new account (using false, altered, or third-party data), that account shall be closed immediately upon detection. The User shall forfeit any rights to Bonuses or winnings obtained in the fraudulent account, and the Operator reserves the right to retain such funds as a penalty for operational fraud.
The Operator may make available to the User tools to set voluntary limits regarding:
Once established, such limits shall be binding on both parties until modified in accordance with the Operator’s policies.
The Operator may temporarily or permanently suspend an Account when any of the following circumstances occur:
The suspension may remain in effect while the Operator carries out the corresponding verification procedures. Where a serious breach is determined to have occurred, the Operator may permanently terminate the Account.
In the event of permanent Account cancellation due to suspected fraud or Money Laundering, and provided that the Available Balance exceeds ONE THOUSAND UNITED STATES DOLLARS (USD 1,000.00), the Operator shall proceed in accordance with Article 18 of the Special Law for the Prevention, Control and Punishment of Money Laundering, immediately notifying the Financial Investigation Unit (UIF). The Operator shall temporarily withhold the funds for the statutory period of ten (10) business days, pending confirmation of precautionary measures by the competent authorities, and shall proceed with their release or permanent freezing in accordance with the applicable judicial or prosecutorial order.
A User who believes that an inconvenience, irregularity, or issue has occurred in connection with the provision of GANA777.sv services, including matters relating to their account, deposits, withdrawals, bets, results, promotions, bonuses, restrictions, account blocks, or other transactions carried out on the Platform, may submit a complaint or request for review through the official customer support channels made available by GANA777.sv.
Complaints shall be received, recorded, and handled objectively and diligently, in accordance with the established internal procedures, with the aim of providing the User with a response within a reasonable period, depending on the nature and complexity of the case.
Where the nature of the complaint requires further review, the matter may be escalated to the relevant department or level of responsibility, including, where applicable, Operations, Customer Service, Payments, Technology, Risk, Compliance, or the corresponding supervisory level.
During the review process, GANA777.sv may request additional information or documentation from the User as necessary to verify the facts, validate the identity of the account holder, review transactions carried out, or determine the merits of the request.
Decisions relating to account restrictions, suspensions, or blocks; requests for additional information; identity verification procedures; due diligence; transaction reviews; fraud prevention; or compliance with legal and regulatory obligations may be subject to specific internal procedures and, where applicable, may limit the information disclosed to the User where such disclosure is legally restricted.
The submission of a complaint shall not automatically suspend any security measures, risk controls, or compliance measures applied to an account, nor shall it constitute an admission of liability by GANA777.sv in relation to the matters complained of.
Where a complaint relates to a financial transaction, the User shall provide, when requested, the information necessary to identify the transaction, such as the date, amount, payment method, transaction reference, or other relevant information. The review shall be subject to the records available in GANA777.sv systems and to any necessary verification procedures.
If the User is not satisfied with the initial response, they may request that the matter be escalated to the appropriate level, following the complaint channels and mechanisms established by GANA777.sv. The final response shall be issued based on the information available, the terms applicable to the service, these Terms and Conditions, and applicable law.
GANA777.sv shall maintain records of complaints, requests, and related actions in accordance with its internal policies and the retention periods established by applicable law, ensuring that such information is handled responsibly and confidentially.
The official channels, operating hours, and available methods for submitting complaints and requesting escalation shall be published and kept up to date on the Platform.
SBET, S.A. de C.V., as the operator of the Gana777.sv Platform, maintains a Program for the Prevention of Money Laundering, Terrorist Financing, and the Financing of the Proliferation of Weapons of Mass Destruction, which has been designed in accordance with the applicable laws of the Republic of El Salvador and international best practices in compliance.
Accordingly, the Operator shall implement identification and customer due diligence measures, transaction monitoring, enhanced due diligence, and other necessary controls to prevent the Platform from being used for illicit purposes.
The Operator expresses its ongoing commitment to preventing Money Laundering, Terrorist Financing, and the Financing of the Proliferation of Weapons of Mass Destruction, and conducts its activities in accordance with the applicable legal framework of the Republic of El Salvador. Accordingly, Gana777 implements a Risk-Based Prevention System designed in accordance with the regulations set out below.
The activities carried out by the Operator are subject, among others, to the following legal provisions:
As a requirement for using the Platform’s services, the User agrees to undergo the customer identification and due diligence procedures implemented by the Operator.
These procedures may include, among others:
For the purpose of complying with applicable regulations and strengthening internal controls for the prevention of Money Laundering and other financial crimes, the Operator may conduct additional verifications when the User’s transactions reach the thresholds established by applicable law or when, regardless of the amount, a transaction presents unusual or suspicious characteristics.
Without prejudice to any other legal obligations, the User acknowledges that:
Where required by law, the Operator may submit to the Financial Investigation Unit (UIF) or the competent authority the applicable reports concerning regulated transactions, suspicious transactions, or other transactions subject to reporting requirements, in accordance with applicable law.
The Operator shall not be required to inform the User of the existence or submission of such reports where disclosure is prohibited by applicable law.
All intellectual property rights relating to the Gana777 Platform, including, without limitation, its trade name, trademarks, logos, software, applications, databases, source code, interfaces, designs, images, text, graphics, audiovisual materials, digital content, and all other elements comprising the Platform, are owned by SBET, S.A. de C.V. or their respective licensors and are protected under Salvadoran law and applicable international intellectual property treaties.
Access to the Platform does not grant the User any ownership rights, license, or right of exploitation in relation to such elements, except for the limited right of personal use expressly provided for in these Terms and Conditions.
The User shall refrain from copying, reproducing, modifying, distributing, transmitting, publishing, commercializing, reverse engineering, decompiling, or otherwise using any content of the Platform without the Operator’s prior written authorization.
Any unauthorized use of the content, software, databases, trademarks, logos, or other protected elements of the Platform shall constitute an infringement of the Operator’s intellectual property rights.
In the event of any unauthorized use, the Operator may take any applicable administrative, civil, or criminal measures to protect its rights, including the suspension or termination of the User’s Account, where applicable.
This provision does not limit the Operator’s right to seek compensation for any actual damages and losses incurred. The parties expressly agree that, if an infringement of the Operator’s intellectual property rights is established, a contractual penalty clause shall apply in an amount of at least ONE THOUSAND UNITED STATES DOLLARS (USD 1,000.00) for each infringing event, without prejudice to any legal, civil, or criminal actions that the Operator may elect to pursue to protect its assets and rights.
© 2026 Gana777.sv. All rights reserved. No part of this website or its content may be reproduced, copied, modified, or adapted without the prior written consent of Gana777.sv, unless otherwise indicated for independent materials.
The Operator may amend these Terms and Conditions when necessary due to legal, regulatory, technological, operational, commercial, or security changes. Any amendments shall be published on the Platform, indicating their effective date.
Where amendments materially affect the User’s rights or obligations, the Operator shall notify the User of such changes through the Platform interface or through the communication channels registered by the User. The foregoing shall not apply to amendments that must be implemented immediately in strict compliance with legislative decrees, regulatory amendments, or express orders issued by the Financial Investigation Unit (UIF), the National Lottery of Beneficence (LNB), or any competent judicial authority. Such amendments shall take full effect upon their publication on the Platform.
Continued use of the Platform after the amendments become effective shall constitute acceptance of the then-current version of these Terms and Conditions.
These Terms and Conditions shall be governed by and construed in accordance with the laws in force in the Republic of El Salvador. Any dispute arising from the interpretation, performance, or enforcement of this agreement shall be submitted to the competent courts of the city of San Salvador, El Salvador. The parties may agree to submit their commercial disputes to alternative dispute resolution mechanisms, such as mediation or conciliation, in accordance with applicable local law. However, matters, disputes, or claims involving public policy provisions, regulatory compliance obligations concerning the prevention of Money Laundering, resolutions issued by the Financial Investigation Unit (UIF), or regulations issued by the National Lottery of Beneficence (LNB) are expressly excluded from any private forum or arbitration and shall be addressed exclusively before the ordinary administrative and judicial authorities of the Republic of El Salvador.
If any provision of these Terms and Conditions is declared null, invalid, or unenforceable by a competent authority, such circumstances shall not affect the validity of the remaining provisions, which shall continue to have full legal effect.
The parties shall endeavor to replace the affected provision with another provision that, to the greatest extent possible, reflects the purpose originally intended.
The information and personal data provided by the User during registration, use of the Platform, execution of transactions, or interaction with GANA777.sv shall be processed lawfully, responsibly, securely, and confidentially, in accordance with the applicable laws of the Republic of El Salvador concerning personal data protection, privacy, information security, anti-money laundering, and any other applicable regulations.
GANA777.sv may collect, use, process, store, and, where applicable, verify the information necessary to manage the User’s account, provide the services offered, process transactions, comply with legal and regulatory obligations, prevent and detect fraud, Money Laundering, Terrorist Financing, and other illicit activities, and manage the risks associated with the operation of the Platform.
The information provided shall be used solely for legitimate purposes related to the provision of the services, compliance with legal and regulatory obligations, and the protection of the legitimate interests of the Platform and its Users. Reasonable technical, administrative, and organizational measures shall be implemented to prevent unauthorized access, use, modification, disclosure, loss, or processing of information.
The processing of personal data shall be carried out in accordance with the Personal Data Protection Law of El Salvador, as well as any other applicable laws, regulations, instructions, and provisions issued by the competent authorities. In particular, where applicable legislation establishes obligations concerning identification, due diligence, information retention, transaction monitoring, or the disclosure of information to competent authorities, GANA777.sv may carry out such activities and retain the information for the legally established periods, even where this requires limiting, suspending, or retaining certain information associated with an account.
The User acknowledges that, for legal and regulatory compliance purposes, GANA777.sv may request additional information and supporting documentation, as well as periodically update or verify the information provided. Likewise, where there is a legal obligation or a valid request from a competent authority, information may be disclosed to the relevant authorities in accordance with applicable law.
The User shall provide truthful, complete, accurate, up-to-date, and verifiable information and shall be responsible for keeping the information associated with their account current. The submission of false, incomplete, or deliberately inaccurate information may result in the measures provided for in these Terms and Conditions and under applicable law.
GANA777.sv shall endeavor to process personal data in accordance with the rights granted to data subjects under Salvadoran law, including, where legally applicable, rights relating to access, updating, rectification, modification, or deletion of their personal data.
Use of the Platform constitutes acknowledgment of these provisions and recognition that certain processing of information is necessary for the provision of the services and for compliance with the legal and regulatory obligations applicable to GANA777.sv.
These Terms and Conditions shall enter into force upon their publication on the Gana777 Platform and shall remain in effect until they are amended or replaced by a subsequent version.
The current version shall be permanently available for consultation by the User on the official Gana777.sv website.
By creating a User Account, accessing the Platform, or using any of the services offered by Gana777, the User expressly declares that:
These Terms and Conditions constitute the entire agreement between SBET, S.A. de C.V., as the operator of Gana777.sv, and the User with respect to access to and use of the Platform, and supersede any prior version, communication, or understanding relating to the matters governed herein. Furthermore, in accordance with the Principle of Prevailing Social Purpose established under the Organic Law of the National Lottery of Beneficence (LNB), the Operator reaffirms its commitment to the social development of El Salvador by allocating the corresponding fees and investments to social assistance and public health, while promoting at all times a responsible, ethical, and transparent gaming offering solely as a means of entertainment.