Responsible Gaming
At www.gana777.sv (the "Site"), our goal is to be a reliable, fair, secure, and transparent operator. We are committed to responsible gaming and recognize that gambling can cause issues for a minority of players. For this reason, we offer a wide range of tools, notices, and measures to help players enjoy our casino safely and responsibly.
Protection of Minors
The Site is committed to protecting minors (individuals under the age of 18). We implement strict security procedures and reserve the right to request documents at any time to verify the identity and age of users. This ensures that no minors access the Site, restricted players are blocked, and the identity of all payment recipients is confirmed.
If you know of a minor under 18 registered on our Site, please contact us immediately. We recommend limiting the time minors under your care spend online and installing parental control software. Additionally, we ensure that all advertising, promotional activities, and sponsorships are not directed at minors.
If you share devices with minors, consider the following precautions:
- Use child protection software to block remote gambling sites.
- Avoid leaving the computer unattended while logged into our Site.
- Do not share your banking details with minors.
- Do not enable the "Save Password" feature on the login screen.
- Create a separate computer profile for minors.
- Consider using a parental control application, such as:
www.netnanny.com
Prevention and Player Protection
When using our Site, it is essential to maintain a balanced emotional and psychological state, allowing you to think and react clearly and reasonably. Avoid gambling if you have consumed alcohol, drugs, or other substances that impair your mental capacity. External pressures, such as gambling to gain social status or group acceptance, can also be detrimental.
Gambling should be a personal choice intended solely for entertainment. It should never become an obligation or compulsion due to outside influence. The time and money you dedicate to gambling should not interfere with family, professional, or social commitments or negatively impact your work, studies, health, or responsibilities. Maintaining a balance between physical and emotional well-being and nurturing relationships with loved ones is essential.
Self-Exclusion
If you believe you are spending too much time on our Site or feel dependent on gambling, please contact us for advice and support. To evaluate your gambling habits, ask yourself the following questions:
- Have you neglected your studies or work because of gambling?
- Has gambling affected your personal relationships (family, friends)?
- Has financing gambling become a priority over family responsibilities?
- Has gambling negatively impacted your health (e.g., insomnia, neglect, isolation, depression, stress)?
- Do you feel regret or self-rejection after gambling, or feel the need to gamble again to recover losses?
- Have you gambled to pay off debts or cover financial deficits?
- Have you exceeded your predetermined time or money limits for gambling?
- Have you borrowed money or sold belongings to fund gambling?
- Have you lied to friends and family about your gambling habits?
- Have you considered committing an illegal act to finance gambling?
If you answered "Yes" to any of these questions, we recommend contacting our customer support team or the following organizations:
- Juego Responsable: lnb.gob.sv
- Punto de Partida: grupopuntodepartida.com
Additional Information
We believe gambling should always be an enjoyable leisure activity. Follow these simple tips to ensure gambling does not become a problem:
- Treat gambling as entertainment, not a way to make money.
- Don’t gamble to recover losses.
- Only gamble with money you can afford to lose.
- Monitor the time you spend gambling.
- Combine gambling with other activities. If gambling is your only form of entertainment, reconsider whether it’s still enjoyable.
- Take frequent breaks from online gambling. Continuous play can lead to losing track of time, money, and its consequences.
- Avoid gambling under the influence of alcohol, depression, or anger.
- Periodically review how much money you’ve spent on gambling. You can view your online activity in your account history.
We offer 24/7 chat support to assist you with any requests. If you cannot control your gambling or feel that online gambling is causing difficulties rather than providing entertainment, we have several alternatives to help you manage your gaming time.